Customer Reviews
99% of our surveyed customers said they would recommend us totheir friends and family members.
Honesty and integrity are hallmarks of our business. Committed to your comfort we strive to not only meet, but exceed expectations every time.
| You guys are Super! RMJ Construction A+ Rose City! M. Sellars Great Company! The Dixon family I highly recommend them Gasso properties I recommend you to all my friends and family. Mrs. Blair Your installation team is top notch! The Kratochuil family Outstanding Customer Service,Truly appreciated Mrs. Morgan I could not be happier with my experience with Rose City. The Petrisko family. |
You are true professionals. The Hawkins family You are my favorite company! Mrs Gomez We love our new furnace! The Bloch's Thank You Rose City! The Ellgen family Wish I would of found you years ago. The Woods family Courteous, knowledgable and friendly. The Bowden family You have another satisfied customer! 5 Stars! The Slater family. |
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Today's service call has to be one of the most pleasant in-home repair experience I've ever encountered. I feel as though I've found the best heating and air company in Portland as well as new friends.
Thank You! William Douglas I am so glad to find Rose City Heating! Our gas furnace stopped running on a chilly Sunday evening. Early Monday morning I logged onto Angie's List to search for a reputable company to get help. I chose Rose City Heating because of consistently high ratings and because it was the closest to my neighborhood. Also, I was fed up with the company I had dealt with for many years because their prices had risen steadily while the quality of service had declined - no way would I call them. luckily I called Rose City Heating first. The phone was answered by a friendly, comforting voice who said he would be able to send a technician out within a couple hours. The technician arrived earlier than I expected, and promptly diagnosed the problem with my furnace. He explained everything clearly and gave me a rough "guesstimate" of the total cost. It only took him about twenty minutes to go and get the part, and even less time to install it and put everything back together. All in all, the time and cost turned out to be considerably less that I had expected. I can't praise Dave, the technician highly enough. He was knowledgeable, quick, efficient, informative, courteous, respectful and friendly. Plus, he had a delightful sense of humor. I was surprised to see the level of attention you paid to protecting my home. You laid down carpet protector for your entire work area and wore shoe booties. The other company I got an estimate from just walked into my home with dirty boots. Needless to say, I am happy I went with Rose City. The Breihl's. "We got a new hybrid heating and cooling system installed and everyone involved in the process was professional, polite and friendly. The follow up was fantastic. The installation looks great; they showed up on time and even left the area cleaner than I left it. We will recommend Rose City Heating & Air without reservation." The Moore family "I just wanted to thank you and your crew for the installation of our new system. We love the A/C and the AccuClean has actually cleared up Gene's allergies! Best money we have ever spent!! Joel and Chad were great. I am looking forward to referring your company in the future." The Becks (N. Portland) "The people at Rose City Heating & Air are very knowledgeable and I am 100% confident in them. They not only were on time and repaired my unit with parts that they had on their Van but they also wore covers over their boots to protect my new carpet. I would definitely would recommend them." The Sawyer's "We hope you all had a wonderful holiday season. We all enjoyed the nice warmth in our home from the new furnace. We all joke that we received a furnace for Christmas this year, but sometimes we have to remember that some very important things we take for granted, like a nice warm and comfortable house, are our greatest gifts. Your installation team is top notch! Thank You The Kratochvil family (Lake Oswego) "I just wanted to let you know how much we appreciate Rose City Heating and Air. We were very impressed with the furnace installation and your installation team. It is obvious that you take pride in what you do and today that means a lot." The Patrick family (Beaverton) Although I have not owned American Standard furnaces before, so far I am very impressed with their quality. I was very impressed with my installers, Rose City Heating & Air. They did a very professional job installing my new furnace. Even the local building inspector was impressed with their installation job. The Faulhaber family Chad was very personable. He was willing to order furnace filters for us and deliver them. Rose City was able to fix my furnace while the heat pump was being installed. Everyone in your staff is great. Thank You! The Hamilton family I have used Rose City for 10 years and am still impressed with their quality custom installations, In my business, it is all about quality work and great customer service. Rose City excels at both. I highly recommend them. Gasso Properties Thank you for the installation of our new furnace. Chad was courteous and knowledgeable. He took the time with me and explained all of my options and what to expect. It went exactly as he said. Joel and Tony were very polite, here on time, and did a wonderful job. Overall, a very pleasant experience. The Pruett family Rose City Heating & Air tuned my system and was pleased to see that the technician cleaned, checked and adjusted things that other companies never bothered to do. The furnace works better than it ever has. I will continue to use Rose City for my annual furnace cleaning. Thank You, Mrs. Bettencourt I had conviced myself that my old furnace had finally called it quits but Dave had it running again in 20 minutes! The Merx family I am writing to let you know how pleased I am with your company. My furnace quit the day of my daughter's Birthday party. I called 3 other companies and no one was able to come out that that Friday afternoon. Rose City was. The technician fixed my furnace on the spot. The party was a success. E. Tolsky |
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