Look For The Customer Care Label

We are an American Standard Customer Care Dealer!
We believe that the purchasing process can be easy, even pleasurable, from the first contact to the installation and follow-up. Our commitment to the highest level of customer service is your assurance that your experience with us will be the best possible.
We must meet rigid requirements and standards to ensure absolute commitment to excellence in every aspect of the business. As a Customer Care Dealer we constantly seek ways to improve the customer experience. After most interactions, we provide you with a Customer Satisfaction Survey, which rates our performance and gives us valuable feedback. Not every dealer is able to live up to American Standards rigorous demands however we are and we not only meet their demands but rely on their standards and use them as a means of ensuring that you the customer receives only top quality service.
We urge you to ask your friends and neighbors about us. We can provide a list of references. Our work speaks for itself, and we're proud of it. Customer satisfaction is the difference.
Our customers rated us on how prompt, courteous, knowledgeable, tidy and helpful we are, as well as their overall satisfaction with our performance.
As surveyed by American Standard, currently we have a
99% customer satisfaction rate.
Jeff
Pangborn,
Rose City Heating & Air,
comfort@rosecityheating.com,
PO Box 19207,
Portland,
OR,
97280
USA,
503.636.5371
©2008
, Rose City Heating & Air, 503.636.5371 - All Rights Reserved - eMagine Web Design 
